Mobile Device Damage: Unwritten Rules About DIY Repair

Mobile Device Damage: Unwritten Rules About DIY Repair


Your smartphone has a cracked screen, or it took a short swim in the bathtub. Should you call your warranty company, reach out to your insurance company and pony up the cash for a replacement, or is it fixable – and which option is the smartest move?

When it comes to DIY phone repair, wireless users often make errors that can void the warranty, leaving them with no option than purchasing a new device. That may not always be necessary if you follow the unwritten rules about what you should try to fix on your own, how to go about it, and when it’s time to call your wireless company or visit a phone repair service.

Know When to Fix It Yourself

The tricky thing about cell phone repair is that in most cases, it’s best to take your device to a professional authorized to make repairs on behalf of your wireless company. While it’s certainly possible to conduct some DIY repairs if you’re technology-inclined, your warranty may specify that repairs must be made by authorized resellers or repair techs.

Of course, if your DIY effort is successful, it’s no biggie. But if you don’t manage to fix your phone and end up having to take your device to a pro anyway, your warranty will be invalid if you’ve broken the terms. If you drop your phone in water, for instance, you could try any number of risky DIY fixes, but when those methods don’t work, indicators within your device let the company know that your phone has taken a dip.

So, the lesson here is that if you’re ever in doubt about your ability to make a repair, it’s worth taking your cell phone to a qualified repair tech to ensure that you’re covered. Otherwise, you’ll be forking over some hard-earned cash to replace your device out-of-pocket.

Handle Delicate Parts with Extreme Caution

Your cell phone may not seem fragile and delicate given its ability to hold up to your day-to-day activities. You’ve probably dropped your phone at least a time or two, and if you’re lucky, it emerged unscathed with nary a scratch. But the internal components, when removed from their protective casing, are another story. These fragile components can be easily damaged with tools or fingers or dropped and lost forever.

If you’re tempted to take your phone apart to investigate possible mechanical issues, use extreme caution handling all those delicate internal components. If it’s obvious that you damaged these components while trying to fix your phone yourself, your warranty will likely be void.

Shattered Screens Aren’t the End of the World

One of the most common mishaps that plague cell phone users is a shattered screen. Screen protectors have gotten more robust over the years, often preventing the devastating effects of dropping a phone on the pavement or another hard surface.

Along with trying to recover a phone that has been dropped in water, attempts to repair or replace a cracked or shattered cell phone screen are among the most common DIY fixes attempted by wireless users. There are repair kits available for replacing cracked or shattered screens, but it’s generally a bad idea to try to make this repair on your own unless you’re incredibly skilled with tools and technology. While your warranty might not cover accidents such as damage from dropping your phone, if you have insurance, these types of accidents are usually covered. Professional repair may not be free, but it will certainly cost you less than it would to replace your device out-of-pocket when your DIY repair goes awry.

When in doubt, contact your wireless company and find out if whatever is malfunctioning with your device is covered under the warranty. If it’s an accident resulting in damage, your insurance might cover a repair or replacement, at least in part. Don’t have insurance? Insurance is a must for all wireless users, particularly if you’re on a plan that enables you to get a new device at a discounted rate periodically. When none of these options are available to you, it’s almost always worth your time and money to pay a professional cell phone repair service to restore your device to proper working order without risking further damage.


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